E-Government leverages technology, specifically the Internet, to simplify the delivery of government services. Furthermore, e-Government improves the business of government by making government more efficient and convenient for the customers. Activities performed through e-Government can be in the nature of transactions, information, or education, to name a few.
Avitia, Manual and Lee, Jonathan, "E-Government Deployment for the 21st Century" (2002). ICEB 2002 Proceedings (Taipei, Taiwan). 52.