The IT industry is Taiwan’s most thoroughly globalized industry. In the IT industry, suppliers and customers are spread all over the world, so making logistics management more efficient is very important. With government’s sponsorship, Taiwan’s IT industry has introduced e-Procurement (Plans A and B) to make the whole procurement process among enterprises an electronic one. Thus e-Procurement became the fundamentals of e-SCM. In order to extend the benefits of e-procurement, Taiwan government continuously promote the IT industry to introduce e-Logistics (Plan D).
The objectives of this paper are to study the collaborative integration between IT industry and logistics industry in Taiwan, and to investigate the progress of introducing e-Logistics into the IT industry. A PC manufacturer, T Company was selected for use in the case study. It was found that the logistics visibility elevation through “Track and Trace” and the achievement of VMI (Vendor Managed Inventory) are the objectives of e-Logistics implementation. IT manufacturers worked out common business models. Then each supply chain can follow the common specification and implement their e-Logistics individually. This study found that not only the IT manufacturers gain the competitive advantages, but LSPs (Logistics service providers) also learn from collaborative commerce and provide better service for customers with the implementation of e-Logistics. Then eight guidelines were induced as the reference for other industries to implement e-Logistics afterward. Besides, some suggestions were proposed to IT industry, logistics industry, and government.
Chen, Huei‐Huang; Hung, Yu-Chung; and Hsieh, Ching-Chuan, "Collaborative Integration between IT Industry and Logistics Industry in Taiwan: A Case Study on T Company's E-Logistics Plan" (2002). ICEB 2002 Proceedings. 20.