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Schedule
2020
Tuesday, January 7th
12:00 AM

Analyzing Performance of a Global Help Desk Team Operation – Country Handoffs, Efficiencies and Costs

Akhil Kumar, Penn State University
Siyuan Liu, Penn State University

Grand Wailea, Hawaii

12:00 AM - 12:00 AM

12:00 AM

Communication and Conflict in Sino-German Global Virtual Teams

Alexander Jurack, University of Manchester

Grand Wailea, Hawaii

12:00 AM - 12:00 AM

12:00 AM

Cultural Influence and the Effective Use of Security Awareness in Congolese Organizations

Arnold Nzailu, Dakota Stat University

Grand Wailea, Hawaii

12:00 AM - 12:00 AM

12:00 AM

Introduction to the Minitrack on Cross-Organizational and Cross-Border IS/IT Collaboration

Ilsang Ko, Chonnam National University
Daniel Beimborn, University of Bamberg

Grand Wailea, Hawaii

12:00 AM - 12:00 AM

12:00 AM

Smart Collaboration in Global Virtual Teams: The Influence of Culture on Technology Acceptance and Communication Effectiveness

Carolin Fleischmann, University of Southern California
Peter Cardon, University of Southern California
Jolanta Aritz, University of Southern California

Grand Wailea, Hawaii

12:00 AM - 12:00 AM