Paper Number

ECIS2026-2520

Paper Type

SP

Abstract

Digital innovation (DI) and digital transformation (DT) are interdependent processes shaping how organizations create and capture value from digital technologies. Prior research has offered valuable conceptual insights into their relationship, yet empirical understanding of how these processes interact and evolve over time remains limited. This study presents an exploratory longitudinal single-case investigation of a German medium-sized firm in the medical gas supply industry to examine how DI and DT unfold and interact over time. Drawing on multi-source data (interviews, documents, and observations), we trace critical events, feedback loops, and tensions linking both processes. Our findings provide initial insights into how DI and DT may occur sequentially or concurrently, how external actors shape their interaction, and how resource constraints can create tensions between both processes. These insights contribute to a more temporally informed understanding of the DI–DT relationship and provide a foundation for future theory development.

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Jun 14th, 12:00 AM

Exploring The Relationship Between Digital Innovation and Digital Transformation: A Longitudinal Study

Digital innovation (DI) and digital transformation (DT) are interdependent processes shaping how organizations create and capture value from digital technologies. Prior research has offered valuable conceptual insights into their relationship, yet empirical understanding of how these processes interact and evolve over time remains limited. This study presents an exploratory longitudinal single-case investigation of a German medium-sized firm in the medical gas supply industry to examine how DI and DT unfold and interact over time. Drawing on multi-source data (interviews, documents, and observations), we trace critical events, feedback loops, and tensions linking both processes. Our findings provide initial insights into how DI and DT may occur sequentially or concurrently, how external actors shape their interaction, and how resource constraints can create tensions between both processes. These insights contribute to a more temporally informed understanding of the DI–DT relationship and provide a foundation for future theory development.

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