Paper Number

ECIS2026-1501

Paper Type

CRP

Abstract

Supply chain disruptions challenge firms in maintaining production and delivery. To counteract these disruptions, firms must build capabilities to achieve supply chain resilience. While prior work acknowledges the differential effects of IT capabilities and digital capabilities, resilience research does not adequately address these differences, leaving the role of these capabilities insufficiently articulated. This study examines the structural shifts between IT and digital capabilities identified by Baiyere et al. (2023) in a supply chain context. Analyzing large multinational survey data from 568 firms, we find that IT capabilities are foundational for supply chain resilience, with a weak mediating effect of digital capabilities on the relationship between IT capabilities and supply chain resilience. Our results highlight that supply chain resilience is contingent upon a combinatorial relation between both capabilities. Our study contributes to a nuanced understanding of capability-enabled resilience by providing strategic directions for firms seeking to enhance their supply chain resilience.

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Jun 14th, 12:00 AM

Digital Resilience In Supply Chains: A Study On The Combinatorial Role Of IT Capabilities and Digital Capabilities

Supply chain disruptions challenge firms in maintaining production and delivery. To counteract these disruptions, firms must build capabilities to achieve supply chain resilience. While prior work acknowledges the differential effects of IT capabilities and digital capabilities, resilience research does not adequately address these differences, leaving the role of these capabilities insufficiently articulated. This study examines the structural shifts between IT and digital capabilities identified by Baiyere et al. (2023) in a supply chain context. Analyzing large multinational survey data from 568 firms, we find that IT capabilities are foundational for supply chain resilience, with a weak mediating effect of digital capabilities on the relationship between IT capabilities and supply chain resilience. Our results highlight that supply chain resilience is contingent upon a combinatorial relation between both capabilities. Our study contributes to a nuanced understanding of capability-enabled resilience by providing strategic directions for firms seeking to enhance their supply chain resilience.

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