Paper Number
ECIS2026-2665
Paper Type
CRP
Abstract
Voice interfaces are increasingly used for large-scale data collection, such as virtual health checkers, where users disclose personal information. Yet, they may shape self-reports differently than text. Heightened social presence and immediacy of the interaction can foster impression management while reducing time for deliberation. We test whether speaking versus typing changes strategic misreporting in a between-subjects experiment (N = 155) where participants disclosed health behaviors via voice or text interfaces. Voice reduced self-enhancing reports on positively valenced items, suggesting potential strategic misreporting in text conditions. For negatively valenced items, differences were not significant, suggesting more careful deliberation in reporting. However, mediation analyses suggest that lower perceived control in voice can indirectly increase reporting of undesirable behaviors, with signs of gender heterogeneity. Guilt as a potential factor did not show signs of mediation. Based on our results, we discuss design implications and theoretical contributions on modality, control, and strategic misreporting.
Recommended Citation
Grau, Marc Christopher; Zierau, Naim; and Blohm, Ivo, "The Impact Of Voice Interfaces On Strategic Misreporting During Self-Disclosure" (2026). ECIS 2026 Proceedings. 33.
https://aisel.aisnet.org/ecis2026/cog_hbis/cog_hbis/33
The Impact Of Voice Interfaces On Strategic Misreporting During Self-Disclosure
Voice interfaces are increasingly used for large-scale data collection, such as virtual health checkers, where users disclose personal information. Yet, they may shape self-reports differently than text. Heightened social presence and immediacy of the interaction can foster impression management while reducing time for deliberation. We test whether speaking versus typing changes strategic misreporting in a between-subjects experiment (N = 155) where participants disclosed health behaviors via voice or text interfaces. Voice reduced self-enhancing reports on positively valenced items, suggesting potential strategic misreporting in text conditions. For negatively valenced items, differences were not significant, suggesting more careful deliberation in reporting. However, mediation analyses suggest that lower perceived control in voice can indirectly increase reporting of undesirable behaviors, with signs of gender heterogeneity. Guilt as a potential factor did not show signs of mediation. Based on our results, we discuss design implications and theoretical contributions on modality, control, and strategic misreporting.
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