Paper Number
ECIS2026-1975
Paper Type
CRP
Abstract
Recent years have seen increased interest in algorithmic management and related information strategies within platform governance. This paper highlights four information scenarios, examining them through the lens of degrees of transparency and visibility. These scenarios define three information strategy mechanisms operating at the institutional, cognitive, and behavioral levels. Although gig work on digital platforms governed by algorithmic management has recently attracted significant attention, few studies have investigated the real-world implementation outcomes of algorithmic information management and their relation to aspects of algorithmic coordination and control. We therefore use qualitative research methods to synthesize the four algorithmic information scenarios identified in the study, clarifying the actual effects of information presentation under algorithmic management and their connection to platform governance goals, thereby addressing this research gap.
Recommended Citation
Yang, Yushan; Shaw, Nicky; and Morton, Josh, "Transparency and Visibility In Algorithmic Management: Configuring Coordination and Control In Platform Governance" (2026). ECIS 2026 Proceedings. 5.
https://aisel.aisnet.org/ecis2026/algo_fow/algo_fow/5
Transparency and Visibility In Algorithmic Management: Configuring Coordination and Control In Platform Governance
Recent years have seen increased interest in algorithmic management and related information strategies within platform governance. This paper highlights four information scenarios, examining them through the lens of degrees of transparency and visibility. These scenarios define three information strategy mechanisms operating at the institutional, cognitive, and behavioral levels. Although gig work on digital platforms governed by algorithmic management has recently attracted significant attention, few studies have investigated the real-world implementation outcomes of algorithmic information management and their relation to aspects of algorithmic coordination and control. We therefore use qualitative research methods to synthesize the four algorithmic information scenarios identified in the study, clarifying the actual effects of information presentation under algorithmic management and their connection to platform governance goals, thereby addressing this research gap.
When commenting on articles, please be friendly, welcoming, respectful and abide by the AIS eLibrary Discussion Thread Code of Conduct posted here.