Paper Number

ECIS2025-2011

Paper Type

CRP

Abstract

Emergency Management (EM) encompasses the lifecycle of activities before, during, and after a crisis, involving mechanisms to identify vulnerabilities, respond effectively, and restore normalcy. Supporting these efforts, various tools address phases from preparedness training to decision-making during crisis response. This paper introduces the Strategic Tactical Operational Matrix prototype (STOMp), a novel framework for evaluating commercially available EM tools and European Commission (EC)-funded security projects. This framework, co-created with EM practitioners, employs a review process to compare tool capabilities against defined requirements, focusing on the EM lifecycle phases, decision-making levels, and practitioner needs. The analysis identifies undersupplied services and functionality gaps, revealing areas where tools fail to meet EM demands. These insights provide a foundation for designing future toolsets with enhanced functionality and support, offering a mechanism for requirements comparison and validation to bridge existing gaps. This study highlights the critical need for evaluation frameworks like STOMp to inform the development of robust EM capabilities.

Author Connect URL

https://authorconnect.aisnet.org/conferences/ECIS2025/papers/ECIS2025-2011

Author Connect Link

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Jun 18th, 12:00 AM

STOMP: A NOVEL FRAMEWORK FOR CATEGORISING AND EVALUATING EMERGENCY MANAGEMENT (EM) TOOLS

Emergency Management (EM) encompasses the lifecycle of activities before, during, and after a crisis, involving mechanisms to identify vulnerabilities, respond effectively, and restore normalcy. Supporting these efforts, various tools address phases from preparedness training to decision-making during crisis response. This paper introduces the Strategic Tactical Operational Matrix prototype (STOMp), a novel framework for evaluating commercially available EM tools and European Commission (EC)-funded security projects. This framework, co-created with EM practitioners, employs a review process to compare tool capabilities against defined requirements, focusing on the EM lifecycle phases, decision-making levels, and practitioner needs. The analysis identifies undersupplied services and functionality gaps, revealing areas where tools fail to meet EM demands. These insights provide a foundation for designing future toolsets with enhanced functionality and support, offering a mechanism for requirements comparison and validation to bridge existing gaps. This study highlights the critical need for evaluation frameworks like STOMp to inform the development of robust EM capabilities.

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