Smart cities governance (SCG) consists of both to foster technology-enabled innovation, and to utilize disruptive technologies (DT) outcomes and impacts to increase public value of urban services. Despite widespread discussion of DT benefits, scientific literature identifies multiple determinants of unintended negative consequences (UC) of DT deployment in smart city initiatives. By considering UC as the negative aspects resulting from underestimating or ignoring the scale of such consequences, this study analyses the objectives of SCG and the negative unintended effects of five selected DT initiatives on these objectives’ implementation. The main contribution of this paper is the identification of determinants of negative UC of Smart City disruptive technologies initiatives and identifying the structure of their impact on the SCG objectives. The results indicate the need to establish a new governance framework of UC in smart cities as a tool to support local governments dealing with the changes caused by DT use in the smart city ecosystem.
Rizun, Nina; Ciesielska, Magdalena; Viale Pereira, Gabriela; and Alexopoulos, Charalampos Harris, "Mapping negative unintended consequences of disruptive technologies use in smart cities." (2021). ECIS 2021 Research Papers. 100.
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