COVID-19 has struck the world unexpectedly in 2020. The first lockdown created an unprecedented situation, in which interpersonal contact is reduced to only the most inevitable encounters. An immense need for digitalization emerged in all areas, such as education, working from home and digital sales channels. Meanwhile, organizations struggled to finance the sudden call for digital transformation (DT), when traditional streams of income broke down. In this study, we aim to investigate the impact of the first lockdown on the drivers of DT. How did German organizations react and what can we learn from this crisis for the long term? In order to answer this question, we conduct a Systematic Literature Review (SLR) on the influencing factors on DT and conduct an interview study with digital experts from different German organizations. This research in progress paper reports on the findings of the SLR and preliminary results of the following study.
Omerovic Smajlovic, Mirheta and Feng, Shengjia, "The Impact of the COVID-19 Lockdown on Digital Transformation in German Organizations" (2021). ECIS 2021 Research-in-Progress Papers. 36.
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