Enterprise resource planning (ERP) systems enable business operations through IT in basically any mid- to large-size company. In the past, research on ERP systems has focused heavily on their adoption and implementation. However, since implemented and running ERP systems are already omnipresent in most industrialized countries, research has to shift its focus to the post-implementation phase. Consequently, in this paper we prepare the basis for a literature review on ERP post-implementation research. We have synthesized and extended classification schemes from prior ERP- and organizational learning literature by distinguishing the level of exploitation and exploration from a technical, an organizational, and a business perspective. Using this framework as a tool, we will be able to systematize relevant literature and we can identify category-specific and inter-categorical exploitation and exploration activities, which will reveal cross-cutting research issues in ERP post-implementation.
Göhrig, Sebastian; Janiesch, Christian; Neuß, Daniel; Kolb, Julian; and Winkelmann, Axel, (2017). "IDENTIFICATION OF CURRENT KEY TOPICS IN ERP POST-IMPLEMENTATION RESEARCH: A LITERATURE REVIEW CLASSIFICATION FRAMEWORK". In Proceedings of the 25th European Conference on Information Systems (ECIS), Guimarães, Portugal, June 5-10, 2017 (pp. 2592-2601). ISBN 978-0-9915567-0-0 Research-in-Progress Papers.