We study the impact of Chief Executive Officer (CEO)’s IT knowledge on firm performance by leveraging the knowledge-based view and the influence of top management. We take an innova-tive approach by examining CEO’s conversation with financial analysts and investors in the earnings conference calls, which are considered as the biggest information event for listed com-panies. We measure CEO’s IT knowledge by counting the amount of IT discussions in the CEO’s answers to IT-related questions at the conference calls. The results show a positive relationship between CEO’s IT knowledge and firm performance. The findings will have clear and high con-tributions to the core IS literature of business value of IT by explicitly studying the role of top executives in IT success. \ \ Keywords: Chief Executive Officer, CEO, IT Knowledge, Knowledge-Based View, the Influence of Top Management, Firm Performance, Business Value of IT.
Wu, Weifang and Zheng, Rong, "Does CEO's IT Knowledge Matter? An Empirical Analysis of Earnings Conference Calls" (2015). ECIS 2015 Completed Research Papers. Paper 206.