What is the impact of a Service-oriented Architecture (SOA) on the efficiency and effectiveness of
business process standardization (BPS)? The contribution of this paper is the development of a
research model around the impact of SOA on BPS in terms of achieving fundamental efficiency and
flexibility potentials while covering both the business layer and the IT layer of the firm. Drawing on
an accepted and widespread enterprise architecture model, we derive propositions that explain why
and how SOA’s characteristics help to standardize business processes and how the interplay between
SOA and BPS leads to an increased overall business value. Additional moderator arguments, such as
the level of service granularity, the centrality of SOA governance, or Business IT alignment, are added
to the research model as critical success factors of achieving business value of SOA.
Beimborn, Daniel; Joachim, Nils; and Muenstermann, Bjoern, "When standards is not enough to secure interoperability and competitiveness for European exporters" (2009). ECIS 2009 Proceedings. 215.