This paper presents the results of a case study into the management of change from e-business adoption by a globally distributed mining company. The case represents a large buyer organisation’s perspective on participation in an e-marketplace for the mining industry. Detailed case study analysis identified the facilitators of change essential in overcoming the barriers to B2B e-marketplace adoption. The case study used an established research framework for gathering evidence to examine the factors for success of e-business implementations for active trading partners. The research framework was chosen for its ability to explore the complex phenomena of B2B e-Marketplace activity. The findings suggest that e-business readiness and change management are essential facilitators for success and where the key issues remain as people oriented organisational issues.
Ash, Colin, "Managing eBusiness Change Within a Global eMarketplace: A Buyer's Perspective" (2005). ECIS 2005 Proceedings. 78.