This paper proposes the use of advanced knowledge models to support real time decision for management problems as an adequate response to the current needs and technology. The new conditions for human operation created by the telematics technology are discussed and a general architecture using knowledge modelling techniques is proposed. Then, the application of the approach to support real time management of the private traffic in the city of Turin is described.
Hernandez, Josefa Z. and Serrano, Juan M., "An Intelligent Interactive Knowledge Model for Decision Support in Real Time Traffic Management" (2000). ECIS 2000 Proceedings. 72.