Keywords

Affordance, Influencing Factors, Actualization, Grounded theory, Telework

Abstract

Individuals using the same IT artifacts still differ in their adoption and use behavior on an affordance level. Goal variations cannot fully explain these differences. These differences could, however, be caused by factors inhibiting affordance actualization, thus impeding individuals from gaining the most value from their IT artifacts. Understanding potential influences on affordance actualization is therefore essential. Affordance theory allows us to examine adoption behavior more granularly—evolving from the binary adoption decision. Nonetheless, research on the factors influencing affordance actualization is still scarce. Therefore, we used a grounded theory approach to explore differences in how individuals actualize affordances. From the data, nine factors that influence affordance actualization emerged. With these insights, we improve IT adoption theories and offer practitioners the ability to design interventions encouraging the optimal use of IT artifacts.

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