Digital transformation is a complex phenomenon that involves different technologies and organizational changes. The literature presents a diversity of concepts and perspectives within this domain. As expected, the works identified in the literature show that technology is only one part of a complex “puzzle” that must be clarified so that organizations can effectively understand and benefit from their digital transformation initiatives and evolve in an increasingly competitive world. Without a clear awareness of what digital transformation consists of and entails, the impact of projects undertaken by organizations may be limited and even negligible. This paper seeks to contribute to a clarification of the concept of digital transformation based on a literature review of the currently prevailing definitions and perspectives. It intends to improve the understanding of the various relevant aspects to be considered in the context of digital transformation projects.
Cavalcante, Maria; Varajão, João; and Rodrigues, Luís Silva, "Digital Transformation: Concepts and Perspectives" (2022). CAPSI 2022 Proceedings. 53.