This paper aims to produce a literature review and an initial attention-based hybrid innovation framework that can offer a better understanding of attention requirements for smart government. Although smart government, social technologies and open innovation are considered current research topics in the government context; the majority of publications are focusing on the implementation, implications, and technical aspects of these technologies. Currently, there are no studies that focus on the role of communication practices supported by social media monitoring that can enable mindful attentional engagement required to smart government, understood as government concerned with the well-being of citizens.
Qutaishat, Ashraf Munib Ahmed and Alex, Konstanze, "Open Innovation for Smart Government: A Literature Review" (2018). 2018 Proceedings. 27.