The question of the relevance of MIS research to practitioners is part of the broader question of the match between academic research goals and the goals of constituents. We call for a broader conception of who those constituents might be, and the implications that has for the activities of MIS academics.
Mathieson, K., & Ryan, T. (2001). A Broader View of Relevance. Communications of the Association for Information Systems, 6, pp-pp. https://doi.org/10.17705/1CAIS.00617