The advent of very low cost Personal Computing and Internet- based digital communication presents the opportunity and requirement for universally usable and community or end-user derived Information Systems. Community Informatics is both a theoretical and practical approach to this area and includes a response to the Digital Divide and ways of developing community based and universally accessible IS applications. In this way IS systems can be developed which are derived from internal models of community process and consensus, alongside Management Information Systems that incorporate models based on organizational hierarchy and command and control processes.
Gurstein, M. (2001). IS Relevance: Are Communities the Business Beyond Business?. Communications of the Association for Information Systems, 6, pp-pp. https://doi.org/10.17705/1CAIS.00611