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Communications of the Association for Information Systems

Author ORCID Identifier

Prakash Dhavamani: https://orcid.org/0009-0007-6115-9735

Barney Tan: https://orcid.org/0000-0002-0687-9699

Daniel Gozman: https://orcid.org/0000-0002-7399-9201

Abstract

The development of a Fintech ecosystem offers significant socio-economic benefits, such as promoting financial inclusion, reducing transaction costs, improving efficiency, and increasing entrepreneurial activities. However, research on the initial establishment of Fintech ecosystems, especially in resource-constrained settings, is limited. This study, set in Visakhapatnam, India, examines the processes involved in establishing a frugal Fintech ecosystem. Our research extends the resource orchestration framework for frugal Fintech ecosystem development by introducing five unique sub-processes: bricolaging, prioritizing, emulating, extrapolating, and sandboxing. These sub-processes provide a comprehensive understanding of how resources can be managed and utilized effectively. For practitioners, our study offers an empirically based guide to the initial establishment of a Fintech ecosystem. Policymakers can use our framework to design and implement regulatory models tailored to their specific environmental uncertainties, fostering growth and sustainability in Fintech ecosystems.

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