Communications of the Association for Information Systems


With the deployment of 3G and 4G mobile networks, a sizable proportion of e-commerce traffic is expected to move to these networks. These transactions are likely to be diverse. Mobile transactions can include unique requirements such as atomicity (all or none steps), push or pull, security, and privacy. Because users are mobile, unpredictable link characteristics, and other problems associated with wireless networks, some mobile commerce transactions may not be completed causing significant annoyance to the users affected. Therefore, the probability of completing mobile transactions is an important parameter for measuring quality-of-service of a network supporting mobile commerce. The transaction completion probability measures the ability of networks to support completion of transactions. This research focuses on improving the support of mobile commerce transactions by the underlying wireless networks. Mobile commerce traffic is classified as messaging, information connectivity, and transactions in order to provide efficient quality-of-service to various applications. This paper introduces the use of priority, sociability and delegation to improve the transaction completion in wireless networks.