Communications of the Association for Information Systems


The growth in information technology (IT) outsourcing and offshoring redefined the role of the IT manager. The IT professional today is expected to possess many skills besides technical expertise; the IT management job now includes administering contracts and managing relationships across cultures. This article describes a graduate course that was developed to help the IT professional achieve the required knowledge and skills to perform in these new roles. The course addresses various aspects of IT sourcing including sourcing strategies, sourcing options, contract types, stakeholder perceptions, and the sourcing life cycle.