Paper Type
ERF
Abstract
This study examines the unintended consequences of generative artificial intelligence (GenAI) use on student engagement in classroom settings. Grounded in social cognitive theory, the study proposes that student–GenAI interaction reduces engagement with peers and instructors through the mechanism of help-seeking avoidance. It further incorporates cognitive load theory to explain how task complexity strengthens this relationship. Personality traits are also considered as moderating factors shaping students’ reliance on GenAI versus interpersonal interaction. Using survey data from university students, this study aims to highlight the social implications of excessive GenAI use and contribute to understanding how AI-driven learning environments influence behavioral and emotional engagement.
Paper Number
1586
Recommended Citation
Islam, Md Rafiqul; Ahmed, Minhaz; and Liao, Qinyu, "When GenAI Usage Backfires: A Help-Seeking Avoidance Model of Student Engagement" (2026). AMCIS 2026 Proceedings. 14.
https://aisel.aisnet.org/amcis2026/sigadit/sigadit/14
When GenAI Usage Backfires: A Help-Seeking Avoidance Model of Student Engagement
This study examines the unintended consequences of generative artificial intelligence (GenAI) use on student engagement in classroom settings. Grounded in social cognitive theory, the study proposes that student–GenAI interaction reduces engagement with peers and instructors through the mechanism of help-seeking avoidance. It further incorporates cognitive load theory to explain how task complexity strengthens this relationship. Personality traits are also considered as moderating factors shaping students’ reliance on GenAI versus interpersonal interaction. Using survey data from university students, this study aims to highlight the social implications of excessive GenAI use and contribute to understanding how AI-driven learning environments influence behavioral and emotional engagement.
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