Paper Type

ERF

Abstract

Phishing remains a major cybersecurity threat, yet existing training often fails to drive behavioral change. This study examines employees’ experiences with current cybersecurity training and their attitudes toward AI-based solutions. Drawing on the Unified Theory of Acceptance and Use of Technology (UTAUT) and Protection Motivation Theory (PMT), we design a survey to investigate these factors. Using data from 192 employees, results show that while current training is informative, it lacks engagement and effectiveness. Employees express a strong interest in AI-based training; however, adoption is constrained by privacy concerns and limited organizational support, highlighting key tensions between perceived benefits and risks.

Paper Number

1597

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Aug 15th, 12:00 AM

Cybersecurity Training via AI: Examining Employee Perceptions, Trust, and Readiness for AI-Enhanced Learning

Phishing remains a major cybersecurity threat, yet existing training often fails to drive behavioral change. This study examines employees’ experiences with current cybersecurity training and their attitudes toward AI-based solutions. Drawing on the Unified Theory of Acceptance and Use of Technology (UTAUT) and Protection Motivation Theory (PMT), we design a survey to investigate these factors. Using data from 192 employees, results show that while current training is informative, it lacks engagement and effectiveness. Employees express a strong interest in AI-based training; however, adoption is constrained by privacy concerns and limited organizational support, highlighting key tensions between perceived benefits and risks.

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