Paper Type
Complete
Abstract
This research investigates the role of artificial intelligence (AI) and information technology in promoting successful aging by facilitating or replacing tasks in senior home care, addressing challenges posed by an aging population and caregiver shortages. A three-step methodology was employed: a systematic literature review of AI capabilities in healthcare and homecare, identification of current human jobs and services, and expert evaluation of AI’s ability to replace or assist with these tasks. Results indicate that AI is well-suited to support health monitoring, administrative functions, and personal assistance. Tasks such as monitoring vital signs, collecting medical samples, and managing medication were largely considered replaceable by AI, while assistance with bathing or transfers was viewed as assistable but not fully replaceable. Importantly, companionship, emotional support, and complex medical care, including palliative care, were not seen as replaceable. The study concludes that augmenting human caregiving with AI could significantly alleviate workforce shortages, enhance senior independence, and improve care efficiency.
Paper Number
1147
Recommended Citation
Amirkhalili, Seyed Mohammad Amin Mohammad and Komiak, Sherrie Yi, "Could AI Replace or Facilitate Homecare Jobs for Senior People" (2025). AMCIS 2025 Proceedings. 20.
https://aisel.aisnet.org/amcis2025/health_it/sig_health/20
Could AI Replace or Facilitate Homecare Jobs for Senior People
This research investigates the role of artificial intelligence (AI) and information technology in promoting successful aging by facilitating or replacing tasks in senior home care, addressing challenges posed by an aging population and caregiver shortages. A three-step methodology was employed: a systematic literature review of AI capabilities in healthcare and homecare, identification of current human jobs and services, and expert evaluation of AI’s ability to replace or assist with these tasks. Results indicate that AI is well-suited to support health monitoring, administrative functions, and personal assistance. Tasks such as monitoring vital signs, collecting medical samples, and managing medication were largely considered replaceable by AI, while assistance with bathing or transfers was viewed as assistable but not fully replaceable. Importantly, companionship, emotional support, and complex medical care, including palliative care, were not seen as replaceable. The study concludes that augmenting human caregiving with AI could significantly alleviate workforce shortages, enhance senior independence, and improve care efficiency.
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