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Complete

Abstract

The specificity of communication with devices and applications via touch or peripherals indicates that user interaction and its enjoyment play an essential role in their acceptance. The mass spreading of COVID-19 has changed the paradigm of the education and business industry forcing the rapid and broad implementation of communication and collaboration technologies, where voluntariness of IT solutions utilization is often lower. Consequently, the study proposes a model explaining technology acceptance from an interaction enjoyment perspective with considering the post-pandemic effect as a moderator. Study results support that the interaction enjoyment perspective influence on technology acceptance differs for post-pandemic and pre-pandemic periods. Research results confirmed the moderating effect of the post-pandemic on three of the six determinants, which are effort expectancy, system accessibility, and user autonomy. For the other included in the proposed model variables, such as system satisfaction, system functions, and system inter-activity, the significance level and the strength of the relationship are very close for before pandemic and after pandemic periods.

Paper Number

1483

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Aug 16th, 12:00 AM

Post-pandemic moderating effect on interaction enjoyment perspective in explaining technology acceptance: a study of employees’ acceptance of m-learning

The specificity of communication with devices and applications via touch or peripherals indicates that user interaction and its enjoyment play an essential role in their acceptance. The mass spreading of COVID-19 has changed the paradigm of the education and business industry forcing the rapid and broad implementation of communication and collaboration technologies, where voluntariness of IT solutions utilization is often lower. Consequently, the study proposes a model explaining technology acceptance from an interaction enjoyment perspective with considering the post-pandemic effect as a moderator. Study results support that the interaction enjoyment perspective influence on technology acceptance differs for post-pandemic and pre-pandemic periods. Research results confirmed the moderating effect of the post-pandemic on three of the six determinants, which are effort expectancy, system accessibility, and user autonomy. For the other included in the proposed model variables, such as system satisfaction, system functions, and system inter-activity, the significance level and the strength of the relationship are very close for before pandemic and after pandemic periods.

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