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Paper Type

ERF

Abstract

This study investigates whether GAI automation induces complacency and what factors cause GAI-induced complacency. By adopting a configurational view to understand the conditions of GAI-induced complacency, this study proposes a research model predicting GAI-induced complacency, including individual, situational, and technological factors. Considering that GAI is increasingly used for non-routine and critical tasks, this study is expected to increase our understanding and normative knowledge of the misuse of GAI automation, especially addressing the GAI-specific factor, AI hallucination.

Paper Number

1350

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Aug 16th, 12:00 AM

Exploration of GAI-induced complacency

This study investigates whether GAI automation induces complacency and what factors cause GAI-induced complacency. By adopting a configurational view to understand the conditions of GAI-induced complacency, this study proposes a research model predicting GAI-induced complacency, including individual, situational, and technological factors. Considering that GAI is increasingly used for non-routine and critical tasks, this study is expected to increase our understanding and normative knowledge of the misuse of GAI automation, especially addressing the GAI-specific factor, AI hallucination.

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