Paper Type

ERF

Abstract

This paper outlines a novel research initiative aimed at exploring microbusinesses (MBs) in Poland. The primary objective is to identify accounting and non-accounting processes within MBs that are most susceptible to robotic process automation (RPA) implementation. The planned research is structured into 3 tasks, while the methods applied entail a pilot study already conducted in two MBs: a sport club and a blinds supplier. The research methodology incorporates a literature study, an online survey, semi-structured personal interviews with owners/managers, and a comparative analysis. The ultimate goal is to provide recommendations for viable and feasible RPA applications in accounting and non-accounting processes within MBs. To achieve this goal, the following methods are adopted: an in-flied approach and an expert approach with semi-structured personal interviews with owners/managers for the pilot study, comparative analysis of obtained information, synthesis and deduction. The results of the preliminary pilot study at two MBs are also presented.

Paper Number

1220

Author Connect URL

https://authorconnect.aisnet.org/conferences/AMCIS2024/papers/1220

Comments

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Aug 16th, 12:00 AM

Robotic Process Automation in Micro-businesses. A Research Plan and Pilot Study

This paper outlines a novel research initiative aimed at exploring microbusinesses (MBs) in Poland. The primary objective is to identify accounting and non-accounting processes within MBs that are most susceptible to robotic process automation (RPA) implementation. The planned research is structured into 3 tasks, while the methods applied entail a pilot study already conducted in two MBs: a sport club and a blinds supplier. The research methodology incorporates a literature study, an online survey, semi-structured personal interviews with owners/managers, and a comparative analysis. The ultimate goal is to provide recommendations for viable and feasible RPA applications in accounting and non-accounting processes within MBs. To achieve this goal, the following methods are adopted: an in-flied approach and an expert approach with semi-structured personal interviews with owners/managers for the pilot study, comparative analysis of obtained information, synthesis and deduction. The results of the preliminary pilot study at two MBs are also presented.

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