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Paper Type
ERF
Abstract
This paper outlines a novel research initiative aimed at exploring microbusinesses (MBs) in Poland. The primary objective is to identify accounting and non-accounting processes within MBs that are most susceptible to robotic process automation (RPA) implementation. The planned research is structured into 3 tasks, while the methods applied entail a pilot study already conducted in two MBs: a sport club and a blinds supplier. The research methodology incorporates a literature study, an online survey, semi-structured personal interviews with owners/managers, and a comparative analysis. The ultimate goal is to provide recommendations for viable and feasible RPA applications in accounting and non-accounting processes within MBs. To achieve this goal, the following methods are adopted: an in-flied approach and an expert approach with semi-structured personal interviews with owners/managers for the pilot study, comparative analysis of obtained information, synthesis and deduction. The results of the preliminary pilot study at two MBs are also presented.
Paper Number
1220
Recommended Citation
Januszewski, Arkadiusz and Kujawski, Jaroslaw, "Robotic Process Automation in Micro-businesses. A Research Plan and Pilot Study" (2024). AMCIS 2024 Proceedings. 9.
https://aisel.aisnet.org/amcis2024/adoptdiff/adoptdiff/9
Robotic Process Automation in Micro-businesses. A Research Plan and Pilot Study
This paper outlines a novel research initiative aimed at exploring microbusinesses (MBs) in Poland. The primary objective is to identify accounting and non-accounting processes within MBs that are most susceptible to robotic process automation (RPA) implementation. The planned research is structured into 3 tasks, while the methods applied entail a pilot study already conducted in two MBs: a sport club and a blinds supplier. The research methodology incorporates a literature study, an online survey, semi-structured personal interviews with owners/managers, and a comparative analysis. The ultimate goal is to provide recommendations for viable and feasible RPA applications in accounting and non-accounting processes within MBs. To achieve this goal, the following methods are adopted: an in-flied approach and an expert approach with semi-structured personal interviews with owners/managers for the pilot study, comparative analysis of obtained information, synthesis and deduction. The results of the preliminary pilot study at two MBs are also presented.
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