Paper Type

Complete

Abstract

This study seeks to understand how institutional forces —cultural-cognitive, regulative, and normative—influence e-Justice system usage in the judicial sector of Ghana. Utilizing an interpretive case study approach and institutional theory as a lens, it explores how these institutional pillars shape the adoption and effectiveness of the e-Justice system within Ghana's judicial sector. The findings reveal that regulatory directives from judicial leadership, normative pressures reflecting global digitalization trends, and cognitive factors related to stakeholders' perceptions and willingness to adopt technology significantly impact the system's utilization. This research contributes to the understanding of digitalization in developing countries' judicial systems, highlighting the complex interplay between technology and institutional forces.

Paper Number

1458

Author Connect URL

https://authorconnect.aisnet.org/conferences/AMCIS2024/papers/1458

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Aug 16th, 12:00 AM

Institutional Influence on e-Justice System Usage: The Case of Ghana’s Judicial Sector

This study seeks to understand how institutional forces —cultural-cognitive, regulative, and normative—influence e-Justice system usage in the judicial sector of Ghana. Utilizing an interpretive case study approach and institutional theory as a lens, it explores how these institutional pillars shape the adoption and effectiveness of the e-Justice system within Ghana's judicial sector. The findings reveal that regulatory directives from judicial leadership, normative pressures reflecting global digitalization trends, and cognitive factors related to stakeholders' perceptions and willingness to adopt technology significantly impact the system's utilization. This research contributes to the understanding of digitalization in developing countries' judicial systems, highlighting the complex interplay between technology and institutional forces.

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