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Complete

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Disasters bring uncertainties and substantial health, economic, social, and psychological challenges. Effective management of disasters requires a thorough understanding of their causes, nature, and consequences. Affected individuals may, therefore, seek instant, trustworthy information from different sources, including social networking sites (SNSs). This study investigates what leads individuals to seek disaster information on SNSs. The investigated potential drivers are source credibility (SC), argument quality (AQ), self-efficacy (SEF), perceived usefulness of information (OUI), and behavioral intention (INT). The results confirm the newly emerged source & argument quality (SAQ) construct, SEF, and PUI are significant antecedents of INT, which in turn influences disaster information-seeking behavior (ISB) via SNSs.

Paper Number

1514

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Aug 10th, 12:00 AM

Disasters Information-Seeking Behavior via Social Networking Sites

Disasters bring uncertainties and substantial health, economic, social, and psychological challenges. Effective management of disasters requires a thorough understanding of their causes, nature, and consequences. Affected individuals may, therefore, seek instant, trustworthy information from different sources, including social networking sites (SNSs). This study investigates what leads individuals to seek disaster information on SNSs. The investigated potential drivers are source credibility (SC), argument quality (AQ), self-efficacy (SEF), perceived usefulness of information (OUI), and behavioral intention (INT). The results confirm the newly emerged source & argument quality (SAQ) construct, SEF, and PUI are significant antecedents of INT, which in turn influences disaster information-seeking behavior (ISB) via SNSs.

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