Paper Type
Complete
Description
The implementation of digital transformation often fails. This paper aims to identify what kinds of organizational issues exist in a leading technology company regarding the implementation of information technologies. The theories are Socio-Economic Approach to Management (SEAM) and Socio-Technical Approach. The research method is a case study of OMRON Corporation. The research findings include dysfunctions and the impact of IT and digital technologies: The teammate's work in the department needs to be more cohesive, and there needs to be more communication and coordination between teammates. This may cause a delay in new product development and quality problems later; in introducing new materials, problems often occur among the R&D department, materials procurement department, and quality department. The social factors of these dysfunctions are the organization is too vertically divided and sectionalism is strong. The managers should lead the transformation with entrepreneurship. The technical aspects are the tremendous success of the company's past technological development. It could have been more objective toward product development that emphasizes too much technology and function on the product. The contribution to theory is applying SEAM and STA theory to clarify the organizational problem in this research. The contribution to practice is analyzing the factor of dysfunction and the impact of implementing IT and data technologies.
Paper Number
1881
Recommended Citation
Hayashi, Joyan, "Digital Transformation and Entrepreneurship" (2023). AMCIS 2023 Proceedings. 7.
https://aisel.aisnet.org/amcis2023/sig_phil/sig_phil/7
Digital Transformation and Entrepreneurship
The implementation of digital transformation often fails. This paper aims to identify what kinds of organizational issues exist in a leading technology company regarding the implementation of information technologies. The theories are Socio-Economic Approach to Management (SEAM) and Socio-Technical Approach. The research method is a case study of OMRON Corporation. The research findings include dysfunctions and the impact of IT and digital technologies: The teammate's work in the department needs to be more cohesive, and there needs to be more communication and coordination between teammates. This may cause a delay in new product development and quality problems later; in introducing new materials, problems often occur among the R&D department, materials procurement department, and quality department. The social factors of these dysfunctions are the organization is too vertically divided and sectionalism is strong. The managers should lead the transformation with entrepreneurship. The technical aspects are the tremendous success of the company's past technological development. It could have been more objective toward product development that emphasizes too much technology and function on the product. The contribution to theory is applying SEAM and STA theory to clarify the organizational problem in this research. The contribution to practice is analyzing the factor of dysfunction and the impact of implementing IT and data technologies.
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SIG Philosophy