Organizations and their Information Systems continually undergo a considerable transformation often referred to as “digital transformation”, by adopting, adapting, or developing Information Systems (IS). As a result, IS, business models, business processes, and end-user workplaces are perpetually analyzed, rethought, and changed. Nowadays, many systems in organizations are already interconnected to form inter-organizational IS, contributing to a complex IS landscape in organizations. This renews the importance of analyzing the interplay between IS, organizations and members of the workforce from socio-technical and end-user perspectives. The implications of digital transformation and IS on end-users and customers, who are increasingly technologically savvy and immersed need to be understood even better.

Track Chairs
Elaine Mosconi, Université de Sherbrooke,
Frank Ulbrich, Lucerne University of Applied Sciences and Arts,
Paul Drews, Leuphana University of Lüneburg,

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Thursday, August 10th
12:00 AM

Affordance Theory for Information Systems project implementation: a process and organizational outlook.

Ferran Perez Pedrola, Grenoble Ecole de Management
Claudio Vitari, Aix Marseille Univ, Université de Toulon, CERGAM

12:00 AM

Conceptualizing the quality of manager and data analyst relationship in a business intelligence context

Serges Martial Pouani Kameni, Université de Sherbrooke
Manon G. Guillemette, Universite de Sherbrooke
Jessica Levesque, Universite de Sherbrooke

12:00 AM

Digital Transformation Readiness: A Literature Review and A Proposed Framework


12:00 AM

It's Time to Smarten Up! - A Framework for Building Smart Service Systems

Hendrik Wache, Chemnitz University of Technology

12:00 AM

Mobile or Desktop? That is the Question: An Empirical Study of the Role of Device Type on Real-time Employee Feedback Quality

Guohou Shan, Temple University
Konstantin Bauman, Temple University
Michael Rivera, Temple University
Subodha Kumar, Temple University

12:00 AM

Multi-tier Supply Chain Complexity and Buyer Performance in ICT Industry

Kara Li Liu, University of Rhode Island
Koray Ozpolat, University of Rhode Island
Seung Kyoon Shin, University of Rhode Island

12:00 AM

Shopping for digital innovation— The role of startup acquisitions for digital innovation in incumbents

Ani Dekova, Technical University of Munich
Timo Phillip Böttcher, Technical University of Munich
Helmut Krcmar, Technical University of Munich

12:00 AM

Towards A Script-Affordance Fit Model

Mostafa Mesgari, Loyola Marymount University

12:00 AM