SIG EGOV - Digital Government

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Paper Type

Complete

Paper Number

1093

Description

The study analyzes the digital divide across 29 European countries using data from Eurostat in the context of EU policy to promote digital transformation in e-commerce and e-government. Using multivariate statistical methods, findings show continuing digital performance asymmetries with countries clustered into three groupings: leaders, followers, and laggards. As access to information and communications technology increases among Europe’s citizens, the drive towards digital transformation will only be achieved by increasing patterns of use through the development of fit-for-purpose digital platforms, websites, and applications.

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Aug 10th, 12:00 AM

Digital Transformation in Europe: An Analysis of the Digital Divide in e-Commerce and e-Government

The study analyzes the digital divide across 29 European countries using data from Eurostat in the context of EU policy to promote digital transformation in e-commerce and e-government. Using multivariate statistical methods, findings show continuing digital performance asymmetries with countries clustered into three groupings: leaders, followers, and laggards. As access to information and communications technology increases among Europe’s citizens, the drive towards digital transformation will only be achieved by increasing patterns of use through the development of fit-for-purpose digital platforms, websites, and applications.

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