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Start Date

16-8-2018 12:00 AM

Description

M&A is a strategy of growth for organizations with specific goals and benefits. The benefits are realized during the process of combining IT divisions from two or more organizations. We investigate how success of IT integration in M&A post-merger scenarios can be measured using key performance indicators (KPI). We identified 25 unique benefits of IT integration in a structured literature review (SLR) and categorized them by sources of synergies: strategic & managerial aspects, technology consolidation-related savings & synergies, and synergy through common organizational culture & staff retention. As the literature offers no definition for IT integration success, we defined it as the realization of chosen benefits and the avoidance of deficiencies while staying on budget and time.

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Aug 16th, 12:00 AM

Post-Merger IT Integration Success and Performance Measurement: A Systematic Literature Study

M&A is a strategy of growth for organizations with specific goals and benefits. The benefits are realized during the process of combining IT divisions from two or more organizations. We investigate how success of IT integration in M&A post-merger scenarios can be measured using key performance indicators (KPI). We identified 25 unique benefits of IT integration in a structured literature review (SLR) and categorized them by sources of synergies: strategic & managerial aspects, technology consolidation-related savings & synergies, and synergy through common organizational culture & staff retention. As the literature offers no definition for IT integration success, we defined it as the realization of chosen benefits and the avoidance of deficiencies while staying on budget and time.