Description
Utilization of offshore development teams for information systems development (ISD) projects has become increasingly popular among companies seeking cost and productivity related benefits. However, little work exists to study the impact of task complexity and rapport in building team member learning capabilities and work related satisfaction. Social interdependence theory provides justification to examine whether task complexity increases cohesion that result in higher levels of satisfaction while social capital theory provides explanation for a similar role for team member rapport. We hypothesize that task complexity and team rapport improve task related cohesion which in turn improves member learning and work satisfaction.
Recommended Citation
Parolia, Neeraj; Li, Yuzhu; and Tomasi, Stella, "Exploring the role of task complexity and rapport on work satisfaction and learning in outsourced system development" (2017). AMCIS 2017 Proceedings. 16.
https://aisel.aisnet.org/amcis2017/ITProjMgmt/Presentations/16
Exploring the role of task complexity and rapport on work satisfaction and learning in outsourced system development
Utilization of offshore development teams for information systems development (ISD) projects has become increasingly popular among companies seeking cost and productivity related benefits. However, little work exists to study the impact of task complexity and rapport in building team member learning capabilities and work related satisfaction. Social interdependence theory provides justification to examine whether task complexity increases cohesion that result in higher levels of satisfaction while social capital theory provides explanation for a similar role for team member rapport. We hypothesize that task complexity and team rapport improve task related cohesion which in turn improves member learning and work satisfaction.