Description

There is a sense in America that there is a growing crisis regarding the availability or quality of rewarding, satisfying work. A variety of competing framings of and reasons for this are offered, including some claims that information technologies and systems are to blame for the decline in work satisfaction. A number of streams of research in diverse disciplines have sought to understand what constitutes "good", or "meaningful", or "decent" work, how we can achieve it, and what happens when it is lacking, yet we know little about what contributions the information systems discipline has made, or could make, to solving this challenge of our times. In this paper we chart the conceptual landscape of the problem of work as it is framed by reference disciplines, and develop a protocol for a systematic literature review of contributions from IS research to creating good work or making work better.

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Aug 10th, 12:00 AM

Information Systems and the Problem of Work: Protocol for a Systematic Review

There is a sense in America that there is a growing crisis regarding the availability or quality of rewarding, satisfying work. A variety of competing framings of and reasons for this are offered, including some claims that information technologies and systems are to blame for the decline in work satisfaction. A number of streams of research in diverse disciplines have sought to understand what constitutes "good", or "meaningful", or "decent" work, how we can achieve it, and what happens when it is lacking, yet we know little about what contributions the information systems discipline has made, or could make, to solving this challenge of our times. In this paper we chart the conceptual landscape of the problem of work as it is framed by reference disciplines, and develop a protocol for a systematic literature review of contributions from IS research to creating good work or making work better.