Continued Use of Mobile Applications: Satisfaction, System Value, and Mobility

Iaroslava Dutchak, Clemson University
Jackie London, Clemson University
Kevin Matthews, Clemson University

Description

Mobile devices are changing the boundaries of technology work and play. The aim of this research is to begin to shed light on the unique characteristics of the mobile computing environment. The approach taken by mobile pioneers was to mimic the functioning of their desktop application on a mobile device which may not be an effective strategy for long-term success. We hope to offer a more rigorous approach by developing a measure of mobility that will assess the degree to which a user perceives a given application to be available independent of time, place and context, and developing a model of system use which places mobility within the nomological network of IS continuance literature. We hope to show the perceived mobility of an information system to be an important factor in the user’s assessment of system value, and intention to continue using a technology.

 

Continued Use of Mobile Applications: Satisfaction, System Value, and Mobility

Mobile devices are changing the boundaries of technology work and play. The aim of this research is to begin to shed light on the unique characteristics of the mobile computing environment. The approach taken by mobile pioneers was to mimic the functioning of their desktop application on a mobile device which may not be an effective strategy for long-term success. We hope to offer a more rigorous approach by developing a measure of mobility that will assess the degree to which a user perceives a given application to be available independent of time, place and context, and developing a model of system use which places mobility within the nomological network of IS continuance literature. We hope to show the perceived mobility of an information system to be an important factor in the user’s assessment of system value, and intention to continue using a technology.