Towards a Design Theory for Customer Satisfaction-Oriented IT Vendor Management

Presenter Information

Nils Urbach
Frederik Ahlemann
Fedi El Arbi

Recommended Citation

Urbach, Nils; Ahlemann, Frederik; and El Arbi, Fedi, " Towards a Design Theory for Customer Satisfaction-Oriented IT Vendor Management" (2014). AMCIS 2014 Proceedings. 7.
https://aisel.aisnet.org/amcis2014/StrategicUse/GeneralPresentations/7