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A foundation of a first-person perspective systems analysis

Takeshi Kosaka, Tokyo University of Science

Differences between FCM and Fuzzy ANP Techniques in the Process of Organizational Change Readiness Assessment

Sadra Ahmadi, Monash University
Chung-hsing Yeh, Monash University
Rodney Martin, Monash University

Enhancing Service Lifecycle Management - Costing as Part of Service Descriptions

Michael M. Fischbach, University of St. Gallen
Thomas Puschmann, Business Engineering Institute St. Gallen AG
Rainer Alt, University of Leipzig

Exploring Adoption and Use of Agile Methods: A Comparative Case Study

Nancy L. Russo, Northern Illinois University
Guy Fitzgerald, Loughborough University
Siamak Shams, Infoglow for Agile Transformation

Incorporating More System-Related Knowledge into Systems Analysis and Design

Steven Alter, University of San Francisco

Knowledge Management in Software Development

Indika Dissanayake, University of Texas at Arlington
Ramakrishna Dantu, University of Texas at Arlington
Sridhar Nerur, University of Texas at Arlington

Open Source Software Development Process Model - A Grounded Theory Approach

Keng L. Siau, Missouri University of Science and Technology
Yuhong Tian

Supporting Service Management with Graph-based Service System Visualization, Manipulation and Analysis

Michael M. Fischbach, University of St. Gallen
Thomas Puschmann, Business Engineering Institute St. Gallen AG
Rainer Alt, University of Leipzig

Valuing Sequential IT Projects Using Real Options Analysis

John C. Burke, Alfred State College
Scott F. OConnor, Alfred State College