Virtual Communities and Collaborations


The concept of the IT sector user is not only limited but is also an object of fascination inInformation Systems Management (ISM). The present paper attempts to explore concepts regarding thisactor, considered as fickle and erratic by recent theoretical research such as the theory of human agency,through the lens of social science theories. Our approach, which does not claim to be exhaustive, focusesprimarily on research into ISM that has adopted social theories to develop its arguments. We explain thecontext of this research in order to shed new light on IS user activities. Our paper attempts firstly toprovide an overview of evolutions regarding the place of human beings in IS research, secondly, toidentify contributions made by certain IS studies that have harnessed social theories, and thirdly, toexplore potential future lines of research by pointing to a lack of interest in certain theories that webelieve could be useful in filling gaps in present IS research.