This paper reports ongoing research on the ways in which ICT professionals encounter and appropriate e-government projects as they engage in process of planning, developing and supporting e-government systems. The empirical case study is a public sector organization in the City of Dubai. The concept of sense making and enactment are used for data analysis. This study highlights the process of sense making that ICT professionals in a government department engage in and how this is conditioned by their experiences and emergent identities.
Alghatam, Noora, "The Appropriation and Enactment of E-Government Projects by ICT Professionals: A Case Study of Dubai" (2008). AMCIS 2008 Proceedings. 219.