Employing an interpretative method, three conceptions of knowledge management have been identified among senior managers who are ‘immersed’ in ERP. Managers understand knowledge management as: (1) change management for implementing and maintaining an ERP system; (2) corporate information management based on and beyond an ERP system; (3) the integration of change management and corporate information management by means of an ERP system. The results may inform further research, such as case studies, higher education and practice.
Klaus, Helmut and Gable, Guy, "Senior Managers' Understanding of Knowledge Management in the Context of Enterprise Systems" (2000). AMCIS 2000 Proceedings. 371.