This paper examines the relationship between information systems capabilities and firm performance using resource-based theory as the theoretical lens. We identify and define three key constructs: IS resources, IS capabilities and IS competencies. We develop a research model that relates these constructs and firm performance. The basic premise of our model is that IS competencies have a direct impact on firm performance where as IS resources and capabilities are antecedents to IS competencies. Implications of this study for future research and practice are discussed.
Ravichandran, T. and Lertwongsatien, Chalermsak, "Strategic Implications of Information Systems Resources and Capabilities: A Competence-Based Model" (2000). AMCIS 2000 Proceedings. 360.