IS professionals face the daunting challenge of keeping up with the pace of technology while controlling the Total Cost of Ownership. Using the TCO model developed by the Gartner Group and the TCA model by the Tolley Group, many IS professionals have confirmed the overall cost of deploying applications within an enterprise. One possible alternative to controlling the TCO of an organization is thin client technology. A key feature in the recently release Windows 2000 Server is Microsoft’s Terminal Services which is an enhancement to Windows NT Server v4.0 Terminal Server Edition which was the server platform for launching thin client technologies.
Teng, Anthony Y., "Technology Management: Lowering Total Cost of Ownership (TCO) Through Thin Client Technology" (2000). AMCIS 2000 Proceedings. 335.