This paper presents findings of an exploratory case study that was undertaken to assess web performance evaluation in three petroleum energy firms in the Southwest. Findings indicate that although senior management has not yet asked for performance justification, some firms are attempting to develop standard measures for web performance. We explore these measures, and examine the link between developer expertise and performance evaluation.
Jones, Mary and Kayworth, Timothy, "Corporate Web Performance Evaluation: An Exploratory Assessment" (1999). AMCIS 1999 Proceedings. 88.