There has been a lot of focus on collaborative technologies as a mean of nurturing knowledge creation and knowledge sharing within organizations. The advance of the web has revitalized interests in collaborative systems to build intra-organizational learning communities. However, a number of organizations that have adopted these technologies realize that several antecedents are required for organizational learning to occur. This research focuses on identifying the different enablers of organizational learning resulting from the adoption of collaborative technologies. The research involved the study of three organizations that have implemented Lotus Notes as a means of actualizing organizational learning. The findings maintain that organizations need to interject these collaborative systems as part of a formal organizational structure for members to learn from it. Three significant constructs are identified as important stipulations for learning from collaborative technologies. These constructs are methods, staffing, and incentives. The paper will examine the role of each to organizational learning and the inter-relationships that exist among them.
Sherif, Karma, "The Prerequisites for Learning from Collaborative Technologies" (1999). AMCIS 1999 Proceedings. 51.