Management needs to know the benefits that electronic commerce can provide and the resources needed to make its e-commerce applications successful. A resource-based view can help it do so. Human resources, business resources, and information technology resources will serve as independent variables in this study of the application of the resource-based view to e-commerce. Firm performance will serve as dependent variable. Support for the view can help managers make decisions about the resources needed in their organizations for the successful application of e-commerce.
Zhuang, Youlong, "Electronic Commerce: A Resource-Based View" (1999). AMCIS 1999 Proceedings. 357.