This paper reports some findings of an on-going research into ERP implementation issues. A part of the research, which this paper reports, consists of reviewing several cases of successful implementations of ERP systems. The analysis of all these cases revealed that the critical factors for successful implementation of ERP systems fall into two main categories: technological and organizational factors. However, the organizational factors seem to be more important than the technological ones as far as the successful implementation of ERP systems under SCM is concerned.
Stefanou, Constantinos, "Supply Chain Management (SCM) and Organizational Key Factors for Successful Implementation of Enterprise Resource Planning (ERP) Systems" (1999). AMCIS 1999 Proceedings. 276.