Leadership of the IT unit appears to be a critical success factor in strategic planning and implementation of technology by organisations. Yet IT managers and executives have little formal training in leadership. We embarked on a three-year action research project in which we sought to improve the leadership practices of individuals and thereby improve the relationships between the business and IT communities. Along the way, we stimulated a desire to foster a Leadership culture among the IT managers and executives. This paper presents the story of that project and the resultant policies of the IT management team.